Sales: 800-258-3413
800-258-3413

Request to Delete Your Account and Personal Data

Get the guidance you need to delete your account and personal information

We respect your privacy and are committed to giving you control over your personal information. If you have used our app to access your insurance policy using Apple Sign In or Google Sign In, you can request to delete your account and associated data at any time.

What Will Be Deleted?

When you request account deletion, the following data will be permanently removed:

  • Your name and email address linked through Sign In with Apple or Google
  • Any session or profile data stored within the app
  • Access to your digital insurance card and associated quick links

Important: Deleting your account from the app will not cancel your insurance policy. If you wish to cancel your policy, please contact our customer support team directly.

How to Request Data Deletion

To request deletion of your data, please email us using the instructions below based on your sign-in method.

iOS Users (Sign In with Apple)

  1. Email [email protected] from the email address associated with your Apple ID.
  2. Use the subject line: “Delete My Account”
  3. In the body of the email, include:
    • Your full name
    • Your insurance policy number
    • A statement that you would like your account and associated data deleted

Android Users (Sign In with Google)

  1. Email [email protected] from the Google account you used to sign in.
  2. Use the subject line: “Delete My Account”
  3. In the body of the email, include:
    • Your full name
    • Your insurance policy number
    • A statement that you would like your account and associated data deleted

Deleting Your Sign-In Credentials

After deleting your data from our system, we recommend also revoking access from your sign-in provider:

Apple ID

  1. Visit https://appleid.apple.com
  2. Sign in with your Apple ID
  3. Go to “Apps & Websites using Apple ID”
  4. Select our app and click “Stop Using Apple ID”

Android Users (Sign In with Google)

  1. Visit https://myaccount.google.com/permissions
  2. Sign in with your Google account
  3. Find our app in the list
  4. Click “Remove Access”

Need Help?

If you have questions about this process, feel free to contact us:

Email: [email protected]

Phone: 1-800-258-2084

We’re here to help.