How To File a Claim
We understand the frustration involved with breakdowns. Here’s how to get CoverageX to the rescue fast and get you back on the road.
- Claims
- How To File a Claim
Steps for Getting Help
Follow these steps or refer to your contract booklet to file a new claim.
Find a Repair Shop
In the event of a breakdown, move the vehicle out of immediate harm's way as best as you can.
Call our 24-hour roadside assistance hotline: 1-800-209-3387 and we will tow you to the nearest certified mechanic.
Car Rental
While your vehicle is at the shop you may be entitled to a rental vehicle reimbursement depending on the level of your coverage.
Please talk to our concierge at 1-800-209-3387 and see how we can help you.
Get Approval
Once at the repair facility, let your service advisor know you have a warranty, and instruct them to call 1-800-209-3387.
Our claims team will then work with your repair facility directly, and begin the adjudication process. The service advisor will provide our team with a repair order & estimate for what needs to be replaced, and we will take care of the rest.
Payment
As soon as our team has completed the adjudication process and confirmed your claim is approved, we will issue an authorization number to you and the repair facility to complete the repair.
You will pay any applicable deductibles or ancillary costs to the repair facility, and we will pay the remaining balance directly to the repair facility. You'll be back on the road in no time.
NOT CURRENTLY A COVERAGEX CUSTOMER?
Act now and get a free no obligation quote.
CoverageX is a premier service contract provider with one thing in focus: being the best version of ourselves in service to our customers. When it comes to coverage, we are bold enough and proud enough to say we are in a class of our own – but you don’t need to take our word for it, enroll with CoverageX today or see what our customers have to say about us.